Support
Mr. Bertram
Etiquette, wine, dress, and the canon. Three minutes a day.
Fifteen courses, from the table and the cellar to the speech at the wedding, and a Canon of the books,
films, music and pictures worth knowing, taught by a butler who has run great houses and seen
everything. Questions, problems and requests all go to one address, and a person answers.
contact@proximatechinc.com
Common questions
- How do I cancel or change my membership?
- On your iPhone, open Settings, tap your name, then Subscriptions, and choose Mr. Bertram. Cancelling
stops the next renewal; you keep the membership until the current period ends.
- I bought a membership and the app doesn't know.
- Open the membership page in the app and tap Restore purchases, signed in to the same Apple Account
you paid with.
- How do I move my progress to a new phone?
- Sign in with Apple on the new phone and your lessons, levels and Canon list come with you.
- How do I delete my account?
- In the app: You → Account → Close the account. It removes your account and what the server holds
about it. See the privacy policy.
- Something in a lesson is wrong.
- Write and say which lesson. Every lesson is checked against its sources, and corrections are made.